Your customers demand a convenient, fast shopping experience that looks great and works wherever they are. SAP Hybris Commerce for B2C can help you deliver the consistent and personalized experiences that will turn them from customers into fans, while giving you the tools to respond quickly to their changing needs.
You get the convenience and simplicity of a single platform that covers all channels, from mobile to social to call center, and your customers get a great experience, every time.
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SAP Hybris Commerce for B2C: key features
Build an online community that helps your customers make the right purchase. SAP Jam Communities integrates directly with SAP Hybris Commerce, and allows you to use content and reviews to boost customer confidence in your products.
Every functionality we bring [our customers], they are using. They use the website as a tool to prepare to shop in-store. They go online and check the brands in the store, check the hours, the products; they want to see online what’s in the store.
SAP Hybris B2C Commerce: related content
Customer experience is the new battleground in the digital economy. SAP Hybris has been recognized as an industry leader in digital commerce and is being used globally by many well-known brands and organizations. SAP Hybris scored highest in the following 3 out of 5 use cases: Global and Enterprise, Digital Business and B2B.
Recognizing the need for a simple way to scale and streamline e-commerce operations, ALDO turned to SAP Hybris solutions, enabling a shift towards the future of omni-channel shopping.